Privacy Policy

Introduction

Welcome to www.noehappiness.com (“Website”).
At N.O.E TEKSTİL SAN. LTD. ŞTİ. (“Noe Happiness”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information.

This Privacy Policy, together with our Cookie Policy, explains how we collect, use, share, and safeguard your personal data when you visit our Website, create an account, or make a purchase through our online store.

By using our Website, you consent to the practices described in this Policy.

1. Information We Collect

We collect information to provide you with a secure and personalized shopping experience. The data we may collect includes:

1.1 Personal Information

Information you provide directly, such as:

  • Name, email address, phone number
  • Billing and shipping address
  • Payment details (cardholder name, transaction ID, etc.)
  • Account login information (if you register)

1.2 Automatically Collected Information

When you browse our Website, we may automatically collect:

  • IP address and general location
  • Device information (browser type, operating system, screen resolution)
  • Browsing behavior and interactions on our site

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to personalize your experience, analyze site traffic, and improve our services. You can manage your cookie preferences at any time through your browser settings. See Section 6 (Cookie Policy) for details.

2. How We Use Your Information

We process your information for the following purposes:

  • To process, confirm, and deliver your orders.
  • To communicate with you regarding orders, returns, or customer support.
  • To send you marketing and promotional messages (with your consent).
  • To analyze and improve our Website, products, and services.
  • To detect, prevent, or investigate fraud and unauthorized activity.
  • To comply with legal obligations and protect our legitimate interests.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following situations:

3.1 Service Providers

We share information with trusted partners (e.g., logistics, payment processors, IT providers) who help operate our Website and deliver your purchases. All such partners are contractually obligated to handle your data securely and in compliance with privacy laws.

3.2 Legal Requirements

We may disclose your information if required by law, court order, or regulatory authority, or to protect our rights, property, and safety.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction, in accordance with data protection laws.

4. Payment Security

All payments on our Website are processed securely through trusted payment gateways.

  • We do not store or have access to your complete credit/debit card details.
  • We will never sell, share, or rent your financial information to third parties.
  • Payments are transmitted over encrypted (SSL/TLS) connections to ensure data protection.

5. Security of Your Information

We maintain appropriate administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute protection against unauthorized access.

You are responsible for maintaining the confidentiality of your account credentials.

6. Cookie Policy

6.1 What Are Cookies?

Cookies are small text files stored on your device that help websites remember user preferences, improve performance, and enhance browsing experiences.

6.2 How We Use Cookies

We use cookies to:

  • Enable core site functionality and secure login
  • Analyze traffic and user behavior to improve performance
  • Remember your preferences (such as language or region)
  • Deliver personalized marketing content and advertisements

6.3 Types of Cookies Used

  • Necessary Cookies: Enable core functions like checkout and login.
  • Performance Cookies: Collect anonymous data on website usage to improve functionality.
  • Functional Cookies: Remember your settings and preferences for a smoother experience.
  • Advertising Cookies: Track browsing behavior for relevant marketing (e.g., Facebook Pixel, Google Ads).

6.4 Managing Cookies

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features or performance.

6.5 Third-Party Cookies

We may use third-party services (e.g., Google Analytics, Meta Pixel) to understand traffic and marketing performance. Please refer to their respective privacy policies for more information:

7. Third-Party Links

Our Website may contain links to other websites not operated by us.
We are not responsible for the privacy practices or content of those third-party sites. We recommend reviewing their privacy policies before providing any personal information.

8. Your Rights (EU, UK, and Global)

Depending on your jurisdiction, you may have the right to:

  • Access your personal data and receive a copy.
  • Correct inaccurate or incomplete data.
  • Request deletion (“right to be forgotten”) where applicable.
  • Withdraw consent for marketing communications.
  • Object to or restrict certain types of processing.
  • Data portability, allowing you to request transfer of your data to another provider.

To exercise any of these rights, please contact us at [email protected].

If you are located in the European Economic Area (EEA), you may also lodge a complaint with your local Data Protection Authority (DPA).

9. International Data Transfers

As Noe Happiness operates globally, your data may be transferred and processed outside your country of residence, including in regions where data protection standards differ.
We ensure that all such transfers comply with applicable data protection laws, using EU Standard Contractual Clauses (SCCs) or equivalent legal safeguards.

10. Changes to This Privacy and Cookie Policy

We may update this Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised date. Continued use of the Website after changes means you accept the updated Policy.

11. Contact Us

If you have any questions, concerns, or requests related to this Policy, please contact us at:

NOE HAPPINESS
📧  [email protected]
🌐 www.noehappiness.com
📍 Tokoglu Mh. Kemalpasa Cad. No:56 CESME- IZMIR