Terms of Service

TERMS & CONDITIONS

www.noehappiness.com (the “Website”) is owned and operated by N.O.E TEKSTİL SAN. LTD. ŞTİ. (“Company”, “we”, “us”, or “our”) for customers in the United States, Europe, and other international markets.

By accessing or using this Website, you (“User”, “you”, “your”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you must discontinue use of the Website.

For any inquiries, please contact us at [email protected].

1. GOVERNING LAW

Any purchase, dispute, or claim arising out of or in connection with this Website shall be governed and construed in accordance with the applicable laws of your jurisdiction, without regard to its conflict of law provisions.

We do not trade with, or provide services to, entities or individuals located in OFAC-sanctioned countries.

2. INTELLECTUAL PROPERTY

All copyrights, trademarks, trade dress, logos, and other intellectual property rights related to the content and materials on this Website (including software, code, and design) are owned, controlled, or licensed by the Company or third parties who have licensed their materials to us. These are protected under international intellectual property and copyright laws.

We grant you a limited, personal, non-exclusive, non-transferable right to access and use this Website and its content for personal, non-commercial purposes only.

Reproduction, redistribution, or modification of any content from this Website without prior written permission is strictly prohibited and may result in civil and criminal penalties.

3. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. Any updates will take effect once posted on www.noehappiness.com. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms.

Nothing in these Terms affects your statutory rights as a consumer.

4. PRIVACY POLICY

Your personal data will be handled in accordance with our Privacy Policy, which is incorporated into and forms part of these Terms. Please review it carefully before using the Website.

5. ACCOUNT REGISTRATION AND USER DETAILS

If you choose to create an account, you must be of legal age of majority in your country (e.g., 18 years old). You agree to provide true, accurate, and current information and to update it promptly in case of changes.

You are responsible for maintaining the confidentiality of your login details and for all activities occurring under your account. Notify us immediately of any unauthorized use of your account or password.

We reserve the right to refuse access, terminate accounts, or cancel orders at our sole discretion. If we cancel an order, no charges will apply.

6. PRODUCTS

We make every reasonable effort to ensure that product descriptions, images, and specifications on the Website are accurate. However, variations may occur due to monitor display settings or manufacturing updates.

All products are subject to availability, and we reserve the right to change product information without notice.

7. PRICES

Prices on the Website are displayed in USD or EUR, depending on your region, and exclude applicable taxes, duties, and delivery costs. These will be displayed before checkout.

Prices are subject to change without notice. In the event of a pricing error, we reserve the right to correct it and contact you for confirmation before proceeding with your order.

8. ORDERS

By confirming your order, you agree to pay the total amount displayed at checkout. Orders are subject to acceptance and product availability.

We reserve the right to cancel or refuse an order in circumstances including (but not limited to) product unavailability, pricing or product information errors, or payment authorization issues.

Once your order is confirmed and payment processed, you will receive an email confirmation with details of your order and shipping.

9. PAYMENTS

We accept major credit and debit cards including Visa and Mastercard.

9.1 Online Payments

• All transactions are subject to authorization by the card issuer.
• Payment details must match the cardholder’s information exactly.
• Orders are confirmed once your payment is successfully authorized and processed.
• If payment authorization fails, we will contact you for an alternative method.

9.2 Excluded Payment Methods

We do not accept cheques, PayPal, or cash payments.

9.3 Foreign Cards

If using a non-domestic card, your bank may apply conversion fees. The Company is not responsible for any bank or currency conversion charges.

9.4 Payment Security

We employ industry-standard encryption to secure your personal and financial data.
We do not store, share, or sell your card details to any third party.

10. SHIPPING & DELIVERY

10.1 Delivery Areas and Timelines

We currently deliver to the United States, European Union, and select international locations.

Excluding public holidays.

10.2 Delivery Process

• Orders placed outside business hours or on holidays will be processed the next working day.
• Delivery times are estimates only and may vary due to factors beyond our control.
• If you are unavailable at the delivery address, our courier will contact you to reschedule.

10.3 Shipping Fees

Shipping costs will be displayed at checkout. Free shipping may apply on qualifying orders as stated on the Website.

11. RETURNS, EXCHANGES & CANCELLATIONS

11.1 Cancellations

You may cancel your order prior to shipment by contacting our customer service team. If the order has already been processed, please follow the return procedure.

11.2 Return & Exchange Policy

We accept returns within 14 days of delivery, provided items are unused, unaltered, and in their original packaging with all tags attached.

11.3 Return Process

To initiate a return:

1. Contact our customer service via [email protected].
2. Our team will arrange pickup or advise the return address.
3. Refunds will be processed after inspection and approval.

11.4 Refunds

Refunds will be issued to the original payment method within 14 working days after returned items are received and approved.
Shipping fees may be non-refundable unless otherwise stated.

12. COMPANY RIGHTS

The Company reserves the right to refuse returns or exchanges that do not meet the stated conditions or where products show signs of misuse, wear, or alteration.

13. AUTHENTICITY

All products sold on www.noehappiness.com are authentic. If a product is proven to be counterfeit, a full refund will be issued.

14. WARRANTY

Some items may carry a manufacturer’s warranty.
Defective items reported after 14 days should be directed to our customer service for assistance.
Warranty exclusions include damage due to misuse or accidental wear.

15. USE OF WEBSITE

You agree not to use this Website for unlawful or prohibited purposes. You must not:

• Engage in fraudulent, harmful, or defamatory activities.
• Transmit viruses or malicious code.
• Attempt unauthorized access or interfere with the Website’s operation.

Unauthorized or fraudulent use may result in legal action.

16. WEBSITE CHANGES

We reserve the right to modify, suspend, or discontinue any part of this Website or its services at any time without notice.

17. THIRD-PARTY LINKS

The Website may contain links to third-party websites. We are not responsible for their content, practices, or policies. Visiting third-party links is at your own risk.

18. TERMINATION

We may suspend or terminate your access to the Website if we believe you have violated these Terms or applicable law.

19. DISCLAIMER OF WARRANTY

This Website and its content are provided on an “as is” and “as available” basis. The Company disclaims all warranties, express or implied, to the fullest extent permitted by law.

20. INDEMNITY

You agree to indemnify and hold harmless the Company and its affiliates from any claims, losses, or damages arising from your misuse of the Website or breach of these Terms.

21. LIMITATION OF LIABILITY

To the extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages arising from use of this Website.

If liability cannot be excluded, it will be limited to the amount paid by you for the relevant product.

22. DISPUTES & GOVERNING LAW

Disputes shall be governed by the laws of England and Wales (for Europe) or the State of New York, USA (for the United States), unless otherwise required by local consumer law.

Each party submits to the exclusive jurisdiction of the courts of its respective region.

23. LANGUAGE

These Terms are published in English. In case of translation discrepancies, the English version shall prevail.

24. RELATIONSHIP & NOTICE

Nothing in these Terms creates any partnership or agency relationship between you and the Company.

Notices may be sent via email to [email protected] or through the contact information provided on the Website.

25. SEVERABILITY

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

26. ELECTRONIC COMMUNICATIONS

You consent to receive communications from us electronically. Such communications satisfy any legal requirements for written correspondence.